Whether it’s how we progress your Right To Manage, execute your Freehold Purchase, or deliver your Block Management you will be assured by our commitment to outstanding performance.
You will see from our performance indicators below that we measure the things you care about. We ask you how you feel we are doing and report our performance back.
Below are our ten key performance measures – with the targets on the right. We test our performance monthly. If you have any thoughts about how we can improve our indicators contact us.
“I found James, the founder of Your Home, to be hugely passionate about customer service… he showed an impressive grasp of how excellent customer service should be delivered”