Managing Agents | Too Big To Care

When organisations get so big it is hard for them to continue to consistently deliver great customer service. And in some cases sheer size means poor customer service. Some large companies: Tesco, Apple, the AA, seem to manage to maintain their customer focus while...

Why Is The Leasehold Sector So Complicated?

“Let he who will be deceived, be deceived“ maxim of Roman Law. Is the UK leaseholder sector needlessly complex? Why and to whose benefit? The legislation surrounding leasehold flats is overly complicated. Let’s start by examining the kernel of the...

Add Value To Your Flat – Stay Put!

This post offers five different investment strategies for leaseholders looking to add value to their flat – without selling. Over the last year or so we’ve seen more and more of our leaseholder clientschoosing to sit tight, not sell, and instead sweat their existing...

Reduce Your Residential Buildings Insurance

Practical steps leaseholders and Directors of Resident Management Companies (RMCs) can take to reduce their residential buildings insurance. Residential Buildings Insurance Is The Big One Leaseholders will know from experience the biggest cost in a typical block’s...

Freehold Purchase – Hold All The Aces

When leaseholders get fed up with their managing agents they understandably want to see real change. They want to see off their existing managing agents and bring in new management. A quick trawl of the internet later and the same frustrated leaseholders find they...