The Your Home Property Management Team is led by James Cooke MA ARICS MCIH. James has over fifteen years experience as a property management professional with a track record of delivering outstanding services to customers. He has worked at some of the biggest landlords in the UK, delivering services to thousands of homes.
James has been a leaseholder, and still owns leasehold property. James’s commitment to delivering truly outstanding customer service means he is well placed to manage operations at Your Home Property Management.
Accreditation from RICS and CIH
To reassure you about our integrity Your Home Property Management Ltd are proud members of the Royal Institute of Chartered Surveyors (RICS) and the Chartered Institute of Housing (CIH).
“Honesty, reliability, customer service, transparency, and responsiveness”
We listen. We think creatively. We put together a service that’s unique to you, designed to reflect your wishes. And we deliver it consistently, year after year.
To deliver best in class services which delight customers and enhance property value”
We recognise selecting property managing agents London is a choice. That’s why we put customers first and work hard to earn their trust. We make sure our services represent good value for money. We’re always looking for ways to improve. And we back it all up with a commitment to exceptional customer service.
Every time we take on a leasehold block we are determined for our customers to ‘feel the change’. We want to make a positive, consistent, and tangible difference. So it’s no great surprise when our customers tell us how much better things are with Your Home on board.
Contact us now to discuss any of our three services: Right To Manage, Freehold Purchase, Or Managing Agent function.
The Contractor Team
Our contractor colleagues are all hand picked. We chose them because they share our values. Whether we are helping our customers with a door entry system, delivering cleaning and gardening services, or painting the common parts, you can be sure our contractors will deliver the best possible customer service.
If you’re a contractor providing services to leasehold block residents, with the energy and enthusiasm to deliver exceptional customer service, we would love to hear from you.
Why Do We Do What We Do?
We do what we do because we are passionate about proving that property managing agents’ services can be delivered in a way that exceeds customers’ expectations. That was our original founding ethos and it remains true today.
Imagine how good your building could be:
- Safe And Secure
- Clear And Simple Budgets So You Can See How Your Money’s Spent
- Effectively Maintained Common Parts
- A Fantastically Maintained Garden
- Clean, Fresh, Interior Decorations
- Effective Car Park Management
- All Delivered By A Super Responsive Manager
With our fresh, innovative managing agent services in place you’ll be delighted at the added value. Still not sure? Some of our feedback:
I would also like to Thank You most sincerely for your help and support last week amidst the waterfall that cascaded down the service cupboards. Your presence on site was gratefully received and gave a lot of people confidence for our future relations with your Management CompanyKathleen R.
Thank you very much. And thank you again for all you are doing at the flats. I was impressed by the newsletter and the painting that has been doneSally de K
Hi, just a short note to say ‘thank you v much’ for the work u r doing. I went to c my tenant this morning and was pleasantly surprised at the level of repair and cleanlinessGladys M
I recently had to put the ‘Your Home’ service to the test for the first time, when the bath of the flat above mine sprang a leak! The company responded immediately (within a couple of hours!) and the problem was completely sorted with three days. ‘Your Home’ has also arranged for payment of my redecorating expenses. Very happy 🙂Alex R
I used Your Home recently when trying to sort out a lease extension with a particularly problematic freeholder. His advice and assistance were excellent. Use them, you wont be disappointed.Ian F
One of the things I like most about Your Home Property Services is that they regularly measure their performance against the expectations of their clients, report back the findings at meetings and also publish them on the site. It is evident that James has a great awareness of the needs of leaseholders and his company is part of a new wave of smaller property management companies who are focusing on those needs, rather than the bottom line.Sharon C
We carry out contractual work for blocks of flats and housing estates. In the cases where Your Home Property Management have been the agents we have found the level of expertise and commitment to the site to be second to noneMatthew Y